Error Codes for Troubleshooting Oyster Digital CI
| Display | Fault description | Interference elimination |
| E 01 | No satellite signal could be found | Change your location. Do you have a free view to the North? Are you in the receiving area of a satellite? |
| E 02 E 03 |
Dish blocked in the rotation direction /elevation direction | Is an object projecting into the movementarea of the antenna? Is the supply voltagetoo low (weak battery)? Switch the equipment off with the MUTE button (hold down for 3 seconds) and then switch on again. |
| E 04 | Dish cannot completely retract and switch off | Press EXIT to close the antenna again. Remove snow, leaves or other objects from the storage hollow in the antenna body. |
| E 05 E 06 |
Top box does not respond after the switch-on or does not react to commands | Is the red (10Amp.) fuse OK? Are all the cables correctly inserted? |
| E 07 | Short-circuit in the antenna cable or LNB | Check the white antenna cable and the plug. |
| E 08 | No or low voltage for the top box | Check the fuses on the rear side of your receiver. |
| E 09 | No LNB connected or LNB out of order | Insure that the white IF lead is properly connected to the receiver, the top box and the LNB. In rare cases your LNB might by faulty as well. |
| E 10, 11, 12 | Voltage drops occur while dish is moving | You should charge up your battery ASAP. This is a warning only. |